Privacy Policy

When you register (yourself, or via a staff member at a club night), we hold:

• Your name, nickname, email address, and password (stored as a salted hash — we never see or store it in plain text)
• Optional profile details you choose to add: birthday (day and month only — we deliberately don't ask for your birth year), address, a short bio, a profile photo
• Club records: your playing rating, division, membership payment status (a "paid until" date — we don't process or store any card or payment details in the app)
• Match activity: sessions you've attended, matches you've played or scored, and the resulting scores
• On the mobile app only: a device push-notification token, so we can alert you when you're added to the bench, assigned to score a match, or a session starts

We also collect ordinary technical data any web server or app collects — request logs, and crash/error reports if something goes wrong — to keep the service running reliably.

• To run club nights: pairing members, allocating tables, tracking live scores, and computing handicaps
• To keep membership records: tracking who's paid, and club/league history
• To notify you of things that need your attention (mobile push notifications, or email for account-related messages like email verification and password resets)
• To diagnose and fix problems when the app breaks

We do not sell your data, and we do not use it for advertising.

We use a small number of third-party services to run the app — each only ever sees the minimum it needs to do its job:

• Ably — powers live, real-time updates (e.g. a score updating on your screen as it happens). It only ever sees a session/match identifier, never player names or scores.
• Expo — delivers mobile push notifications, using only your device's push token.
• Our email provider — sends account emails (email verification, password resets) to your email address.
• Sentry — receives technical error reports if the app crashes or misbehaves, to help us fix it.

We don't share your data with anyone else, except where required by law.

You can delete your own account at any time from My Profile (web) or your Account screen (mobile). This immediately removes your personal details — name, contact information, photo, bio — replacing them with a generic placeholder.

We keep your match history, ratings, and handicap points on record in this anonymised form, rather than deleting them outright — removing a result entirely would corrupt shared club records like league tables and historical results that other members' own match history depends on. If you'd like these removed entirely too, contact us and we'll look at what's possible.

The club welcomes junior players. Where a member is a child, we expect their account to be set up and managed by a parent, guardian, or a club staff member on their behalf, rather than the child self-registering. If you believe we've collected a child's information without appropriate parental involvement, please contact us and we'll remove it.

You can view and correct most of your own profile information directly in the app at any time. For anything else — a copy of your data, a correction you can't make yourself, or a question about any of the above — contact us using the details below.

We may update this policy from time to time, for example if we add a new feature that changes what we collect. We'll update the "last updated" date above when we do.

Questions about this policy or your data: [email protected]